Studio support

Something went wrong? Put it on the desk.

Bookings, refunds, payments, sessions, memberships — every request becomes a numbered ticket with an owner, so nothing gets lost in a DM.

Response times

Urgent problems the same day, everything else within two business days. You get a reply at the email you give us.

What we need

Your booking reference if you have one, and what actually happened. Never send card numbers or passwords.

Prefer to talk it through? Contact the studio.